Comic Pull File Service

We're proud to offer pull files to ensure you never miss an issue! Members of our subscription service additionally receive a 15% discount on all titles pulled. We work with League of Comic Geeks to track and fulfill your weekly comic pulls.

Joining is easy: you don't even have to come into the store!

  1. Create an account with League of Comic Geeks.
  2. Click "Stores" in the menu, and choose "Browse Stores".
  3. Search for Mayhem by either of our stores' ZIP codes: 50014 (Ames) or 50325 (Des Moines).
  4. Click on the Mayhem logo in the search results. It will default to the Ames location even if you searched for Des Moines - don't worry! You will be able to change it in Step 6.
  5. On the right, click "Sync Pull List."
  6. Choose Ames or Des Moines from the dropdown menu (or Mail Order, if you would like your comics shipped to you--for more details, see below). Fill out your name and phone number, and click Accept & Connect.
  7. On the right, the text should now indicate that you are connected with the store.
  8. Add a minimum of five separate, current, non-variant titles to your subscription list for League of Comic Geeks to start sending your weekly pulls to us!
  9. Finally, contact us by phone (Ames: (515) 292-3510; Des Moines: (515) 271-8104) to complete the activation of your pull file and be assigned a file number.

Frequently Asked Questions

Mail Order

Can I get comics through mail order?
Yes! In your League of Comic Geeks account, when syncing your pull list with our store, choose Mail Order rather than Ames or Des Moines. We can also ship special order items and back issue requests if they are available, using our Hold Tag Form.

How often do you mail items?
You can choose from the following shipping times: Weekly, Bi-Weekly, or Monthly.

How do I pay for mail order?
We use PayPal for secure transactions. Once we have your comic order ready, we will send you an itemized invoice through PayPal, which will include shipping. New books will have your 15% pull file discount applied to them.

Do you offer free shipping?
No, we do not currently offer free shipping. We offer a flat rate of $6 shipping on every comic shipment. Shipping for non-comic items will vary.

Other Comic File Questions

How soon will I start getting comics in my file?
New comics come out on Wednesdays, and the cutoff for making additions or changes to your file is the preceding Sunday. So, if you create your file between Thursday and Sunday, you will start getting comics on the very next Wednesday! If you create your file between Monday and Wednesday, you won't start seeing new comics until the following week.

Why do I have to add five titles?
We require a minimum to ensure that we have enough space for the people who get the most use out of the pull service. Please note that variant covers do not count as one of your five titles.

How often do I have to pick up my comics?
We ask that pull file customers come to pick up their pulled comics at least once a month. We will contact you as a reminder if it has been too long since you last picked up your comics; pull files that are not picked up after the reminder contact may be deactivated. If you need extra time to pick up your comics owing to special circumstances (e.g. travel), please let us know and we will be happy to accomodate you.

Why didn't I get the comic I asked for?
There are several reasons why you may not have received a comic you were expecting.

  1. Pulls for Wednesdays are finalized on the preceding Sunday. If you add a subscription between Monday and Wednesday, it won't take effect until the following week.
  2. Release dates of new comics are sometimes pushed back. If this happens, you will still get the comic in your file when it is eventually released.
  3. Shipments of comics are sometimes delayed due to circumstances beyond our control (e.g. weather.) If this happens, you will still get the comic in your file when it reaches our store.
  4. Comics are sometimes damaged during shipping. If this happens, we request replacements from our distributor, and if replacements are available, you will get the comic in your file when it reaches our store.
  5. We sometimes receive fewer copies of a title than we requested from our distributor. If this happens, we request more copies, and if more are available, you will get the comic in your file when it reaches our store.
  6. You requested a ratioed variant. This is a type of variant cover (also called an incentive variant) for which the store receives 1 copy as an incentive for every certain quantity of the main cover we order (e.g. 1:25, 1:50, 1:100). We do not pull ratioed variants for files, as we simply can't guarantee one to every customer who asks for one. New ratioed variants are displayed in the comic case every week and are available on a first-come, first-served basis.
  7. We made a mistake! Let us know and we will make sure you still get your 15% discount on the comic we missed, if it is available.

Can I add back issues or inactive titles?
No, the pull file service is for reserving new comics. For back issues, please place a hold tag.

Can I add variant covers?
You are free to request regular variant covers so long as you understand that you may not get them. Pulls for incentive variants (e.g. 1 in 25 variant) will not be fulfilled. Incentive covers are available in-store on a first-come, first-served basis.

One of the titles I'm subscribed to has ended and now I have less than five. Can I keep my pull file?
We require five active titles, so if a title ends, you must add a new one to keep your pull file active.

I'd like to close my pull file. How do I do that?
Contact us either by phone or by email and give us your name along with a note that you wish to close your pull file. You are not required to buy any titles remaining in your pull file.